Are you receiving all of your Canvas notifications? Follow these simple steps to ensure that when you make an announcement or send an email through Canvas, a copy of your message is sent to your UTS inbox.

Step 1 & 2: Go to your Account in Canvas

Go to Account [1] in the Global Navigation menu in Canvas and then open Notifications [2].

Screenshot showing the Account in Canvas and the Notification menu item.

Step 3: Find Announcement Created by You

In your Account Notification Settings, scroll down the list until you find Announcement Created by You [3]. It’s not far down the list under the sub-heading: Course Activities. Notifications for this will be off by default.

Screenshot with the location of Announcement Created by You in the list of Account Notification Settings,

Step 4: Change the setting to Notify immediately

In Announcement Created by You, you can adjust you preference for how frequently you want to be notified. We recommend you change this to Notify immediately.

Screenshot with the Notify immediately option.

Step 5: Do the same for Conversations

Under the Conversations subheading, find Conversations Created by Me and change the preference to Notify immediately.

Screenshot of the "Conversations created by me" preference

In account notification settings Conversations refers to any message sent via Canvas Inbox.

What does Notify immediately mean?

According to Canvas documentation, notifications set to Notify immediately may be ​delayed by up to one hour​. To prevent users from being spammed by multiple notifications in a short amount of time, some notifications may be temporarily held in case you want to make additional changes. In the case of Announcements, the delay should not be more than 5-10 minutes but this could be more if you have added file attachments.

Find out more

Notification preferences is just one thing you can control through your Canvas account. There are also a number of other ways to Communicate with students in Canvas.

If you’re still unsure, please talk to an expert using the Canvas 24/7 support or lodge a ServiceConnect ticket at

You can learn more about communicating with students at our upcoming event – click on the link below to register.

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