Still need help?
Get in touch with the LX.lab team by logging a ticket via ServiceConnect. We'll be in touch shortly.
Log a ticketWant to provide feedback on this resource? Please log in first via the top nav menu.
Once you have gained access to ProctorU and added the browser extension, you will be able to access the ProctorU settings for your exam. The following covers the necessary settings for AI Proctored exams in Canvas.
Access ProctorU settings
Select the blue ProctorU owl icon in the top right of your browser toolbar to login to your ProctorU account.
Navigate to your quiz in the relevant Canvas subject site and open the Edit panel. A ProctorU toggle switch should now appear below the ‘Quiz instructions’ box and above the ‘Quiz type’ box. If the section does not appear, check that you are signed into the ProctorU extension via the browser toolbar.
If this does not solve the issue, you can restart your browser and clear your browser cache before loading the page again.
Turn the ProctorU toggle switch ‘on’ to access the automated proctoring options and turn ‘Auto generated password’ to the ‘On’ position. NB: This password will not need to be shared with students. This is required for the ProctorU configuration.
Now check to make sure all the remaining settings on this screen match the suggestions for the Canvas settings:
- Shuffle answers – Checked
- Time limit – Set to your exam length in mins.
- Allow multiple attempts – this should be left unselected (allowing one attempt).
- Let students see their quiz responses – Unchecked
- ‘Show one question at a time’ – Checked
- ‘Lock answer after attempt’ – Unchecked
- Filter IP addresses – Unchecked
- Assign to – Leave set as ‘Everyone’
- Due – Set to match the ‘Until’ time of your availability window
- Available from/ until – Matching your exam availability window
More detail is provided on the Recommended settings for online exams in Canvas page.
Next, select the ‘ProctorU settings’ tab available above the ‘Quiz instructions’ box near the top of the page. Amend the settings according to your requirements, each section is detailed below.
ProctorU settings
- Browser tabs – Students are either ‘restricted’ to using the single browser tab that the test is open in or are ‘allowed’ to open other tabs during the exam.
- Allow copy text and image – Students can copy and paste text during the period of the exam. It is advisable to leave this as ‘restricted’, if possible, to ensure academic integrity.
- Window sized allowed – You can select whether students are able to resize their window, or whether it is ‘Maximised’ or ‘Fullscreen’.
- Application lost focus – This refers to if students are able to leave the browser window and use other programs during the exam.
| Exam condition | STUDENT EXPERIENCE | rECOMMENDED PROCTORu SETTINGS IN CANVAS | PERMITTED RESOURCES IN CANVAS |
|---|---|---|---|
| Closed Book | Students are not permitted to access any resources other than the exam itself. | • Browser tabs: Restricted • Copy text and image: Restricted • Window size: Maximised or Fullscreen • Application lost focus: Restricted | None |
| Restricted Open Book | Students are permitted to use specific resources as specified in the exam instructions (excluding the use of multiple devices and monitors, which are always restricted). | • Browser tabs: Restricted or Allowed depending on exam permissions. If students need to access multiple webpages, or download a file, set to Allowed. • Copy text and image: Restricted • Window size: Resized • Application lost focus: Restricted or Allowed depending on exam permissions. If students need to access other applications on their computer (e.g. Excel), set to Allowed. | Select permitted resources to reflect those listed in the exam instructions. For further guidance, see: Set up permitted resources in ProctorU |
| Open Book | Students are permitted to use any resources, online or offline. (excluding the use of multiple devices and monitors, which are always restricted). | • Browser tabs: Allowed • Copy text and image: Restricted or Allowed depending on exam permissions • Window size: Resized • Application lost focus: Allowed | Select All permissions (except Bathroom breaks, unless directed otherwise by your faculty) |
Permitted resource settings
For AI invigilated exams, students will not be prompted to illustrate the physical resources that they have available. You may wish to insert a first question of your exam to ask students to verify the resources they have with them by showing them to their camera (e.g., note paper or physical textbooks). This is refered to as a visual camera verification.
- Books – Students can be allowed access to textbooks either in a physical, ebook or website format. For physical textbooks consider visual camera verification for AI invigilated exams.
- Calculators – Students are can be allowed access a range of different calculator types. NB: Allowing a student to use the computer’s calculator will automatically change the ‘Application lost focus’ setting to ‘Allowed’ so that students are able to open this other application during their exam. For physical calculators you may wish to ask for visual camera verification the case of an AI invigilated exam.
- Notes – There are a variety of note types that students can be allowed, both physical and digital.
- Handwritten notes or note cards – Notes a student has created themselves. Consider visual camera verification for AI invigilated exams.
- Printed notes – Provided or created notes that have been printed from a digital format. Consider visual camera verification for AI invigilated exams.
- Notes (PDF, Word, PowerPoint, Excel) – Notes that have been provided in each of the nominated applications. Allowing any of these options will automatically change the ‘Application lost focus’ setting to ‘Allowed’ so that students are able to open this other application during their exam.
- Web – Students can be given access to certain websites during their exam. This resource indicates how to nominate particular ‘pre-approved websites’ via whitelisting.
- Scratch paper – An amount and type of scratch paper can be set. Consider visual camera verification of blank scratch paper for AI invigilated exams. It is recommended not to advise students to destroy scratch paper.
- Software – Students are allowed to use the selected software application during the exam. Allowing any of these options will automatically change the ‘Application lost focus’ setting to ‘Allowed’ so that students are able to open this other application during their exam.
- Other – Barring the case of accessibility conditions, bathroom breaks should not be included.
It is also possible to set notifications via the ‘ProctorU notifications’ tab. Tick the box to receive a notification when specific students start their exam session. Enter the student names and select how you want to receive the notifications.
Save and publish
Select ‘Save and Publish’. Students will not be able to access the exam before the availability date, they only see that one will become available.
You may receive an email from ProctorU asking you to log in to check settings. If you are not whitelisting any websites you should not click on the link in this email.