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The Inbox in Canvas – known as Conversations – is the messaging tool used in Canvas instead of email to communicate with a course, a group, an individual student, or a group of students.
Conversations is accessed via the Inbox icon on the Global Navigation Menu. If you right-click (or option-click) on the Inbox icon, you can open your Conversations in a new browser tab to keep it handy while you are doing other tasks in Canvas.
The video tutorial below (4:13) will show you how Conversations work in Canvas.
You can filter your conversations messages by course or group – see [1] in the image above – and type from the toolbar [2]. Filtering by type lets you filter messages by Inbox conversations, Unread, Starred, Sent, Archived, and Submission Comments.
You can compose a message at any time using the compose icon [3]. You can also search for conversations by user in the Search by user field [4].
Filtered conversations appear in the left Conversations panel, and are ordered chronologically, with the newest Conversations appearing at the top and the older Conversations at the bottom.
When a conversation is selected (see [1] in the image below), all messages in the conversation thread appear in the right Conversations panel (see [2]).
You can reply, reply all, forward or delete an entire conversation thread or individual message.
You can send a message to one or multiple users in a course. If you are sending a message to more than 100 users (as a sender, you are considered a user), your message will be sent as an individual message to each user.
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