Zoom FAQs

By default, Zoom will not record automatically. You need to press ‘Record’ in the bottom toolbar to begin capturing the session.

Yes. It’s an important courtesy but also a requirement to explain how everyone’s privacy will be upheld. You can either inform your students verbally at the start of the session or, even better, inform them in writing prior to the meeting. You may also need to clarify exactly what will be recorded (see the next FAQ).

By default, Zoom records audio and video. The video file will not include the names of participants, the chat window nor the Zoom toolbar.

It will also record whatever you have opted to share via screen-sharing. Be aware that if you’re only sharing one particular application, such as PowerPoint slides, other activity on your desktop will not be recorded. For example, it will not include the results of a Poll. If you want to include this element in the video, you must share your entire desktop.

Recordings are saved to the ‘cloud’ using the AARnet cloudstor service. When they have finished processing and are uploaded, you will receive an email alert which includes both a link to the recording and a password. You can also login to Cloudstor directly.

When you are scheduling a new meeting, you check the recurring meeting option.

If you’re running a subject in Canvas, you can create a Zoom meeting from within your subject. The meeting will appear in the Subject Calendar and in the Coming Up items on the Subject homepage.

The recommended option is to always share the meeting URL or ID with students directly. This can be done in an announcement or by email.

When you schedule a meeting, Zoom will automatically generate a ‘Join URL’. The simplest way to get this to your students is to copy and paste it into an email or an announcement in UTSOnline or Canvas.

Students cannot share their screen unless you change your default settings. See the section on sharing your screen in our communicating with students during a Zoom meeting resource for instructions on changing your meeting screen share settings. Check Zoom’s guide on how Zoom looks from a student’s view.

You cannot record Breakout rooms with cloud recording. During playback, viewers will see a brief “no camera” icon while the host is out of the main room. Breakout rooms can be recorded via the local recording option. However, at present, UTS has not enabled local recordings.

Record a zoom breakout room (Indiana Uni)

Check out our guide to using Breakout Rooms to find out how to do this.

In a nutshell:

• Before the meeting, enable ‘Annotations’ in Settings
• During the meeting, share the screen and select ‘Whiteboard’
• While on the Whiteboard, click ‘More’ in the controls
• Select ‘Allow participants annotation’
• Everyone can now annotate
• To stop click ‘More’ again, select ‘Disable participants annotation’
• To clear all annotations, select ‘Clear: Delete all annotations’.

For a comprehensive overview, visit Zoom’s Guide on how to use annotation tools on a shared screen or whiteboard.

If you’re new to using Whiteboard, you can also find basic instructions on how to use this function on our guide to communicating with students via Zoom.

In some cases Safari will not support plug-ins. So, to run Zoom, you will need to choose to launch it each time. If you experience issues with Safari, the first thing to try is another browser like Chrome or Firefox before you ask for help.

There are some issues, which can be resolved, when Launching Zoom from a web browser. If you need to use Safari, please follow the steps outlined on Zoom’s support website. For the best experience, the LX.lab recommends using Firefox or Chrome.