Audio Visual Services (AVS) designs, installs, maintains and supports UTS’s audiovisual technology. Their support services team solve equipment issues, loan portable equipment and offer academics training to use the A/V equipment in their classrooms.

Last year, a dedicated Zoom Support Team was established to support staff and students through the transition to remote activities. As attendance on campus increases (but with remote learning still prevalent), it’s important to remember that you have a dedicated team on campus to give you the AV support you need to deliver your classes effectively for all students.

Zoom-enabled classrooms

Zoom-enabled classrooms were recently been rolled out across more than a hundred campus spaces so that using Zoom in the classroom could become a more seamless experience. You can now send all the built-in room sources (eg. document camera, PC, high-quality microphones) to a Zoom broadcast. The big bonus is clear audio while wearing a lapel mic, regardless of whether your students on campus and attending online.

To find out if a room you are teaching in is Zoom-enabled, visit the AVS Roomfinder and type in your room location. If you’d like some guidance on setting up Zoom for your classroom, watch this training video from AVS:

Take a virtual reality tour

If you’re not on campus and want to find a Zoom-enabled room or explore its other technical features, check out the new virtual reality tours. This catalogue of some of the larger teaching spaces provides an immersive, interactive tour of the room by dragging the mouse cursor in the VR player window & zooming in using the mouse wheel (plus a ‘full screen’ option). There’s also informational hotspots and video tips on how to get the most out of the selected room’s technology.

Example of a VR tour in action

Need more help?

You can get in touch with AVS the following ways:

  • The AVS website for room info and booking equipment
  • ServiceConnect for logging a ticket
  • Phone 9514 1978 for general helpdesk support
  • Phone 9514 2538 for Zoom helpdesk support

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